Frequently Asked Questions
What types of clients do you work with?
We primarily work with academic researchers, research institutions, university labs, biotech companies, scientific startups, and individual scientists or students who need digital solutions for their research or projects. Our focus is on applying technology effectively within the scientific domain.
How does the project process work?
Our process typically starts with an initial consultation to understand your needs and project scope. We then provide a proposal or quote. Once agreed, we move through design (if applicable), development, testing, and deployment phases, keeping you informed throughout. For predefined packages, the process might be more streamlined.
What are your pricing models?
We offer both predefined service packages (e.g., statistical analysis) and custom quotes for tailored projects (e.g., lab automation). Pricing depends on the complexity, scope, and duration of the work. We aim for transparency and will provide a detailed breakdown in our proposals. Contact us for a detailed breakdown.
Can you integrate with existing lab equipment or software?
Yes, our lab automation services often involve integrating with existing hardware (like measurement devices) or software (like LIMS or analysis tools). We assess feasibility during the consultation phase. Please provide details about your specific setup when contacting us.
Do you provide ongoing maintenance and support?
Yes, we offer maintenance and support packages for websites and applications we develop. This can include updates, backups, security monitoring, and technical assistance. Details can be discussed based on your project needs.